Shipping & Returns

Returns Policy

Due to the nature of personalized products, we are unable to accept returns, but customer satisfaction is a top priority and we will work with our customers on any issues. 

If you receive an incorrect or defective item, please contact us at hello@ourplatter.com with your order number and details about the product. We will respond quickly with instructions for how to receive a replacement item.


Shipping

We offer flat rate shipping within the United States. For international shipping, please contact us at hello@ourplatter.com so we can give a proper shipping estimate for your order.